view cart menu separator categories menu separator faq
advanced search
How do I pay for my pattern?
How do you ship the patterns?
Can I put pattern on hold?
What kind of shipping discount do you offer?
How often do you ship?
Do you accept returns?
Is this you only location on the web?
How do I contact you?


How do I pay for my pattern?
You will be directed to pay with PayPal. It's safe, secure and offers the best buyer protection.

top^

How do you ship the patterns?
USA destinations: All pattern orders are shipped USPS First Class Mail up to 16 ounces. If the weight is over 16 ounces, the package is automatically bumped up to USPS Priority Mail. Delivery confirmation is included on all US shipments at no extra cost. Please allow 3 to 5 business days for delivery. All international order are shipped via USPS First Class International Mail. All international orders are insured at no extra cost to you! Please allow 7 to 10 business days for delivery.

top^

Can I put pattern on hold?
Yes, but you must contact me. I will hold items up to 7 days with prior approval. All items abandoned in a shopping cart and not paid for will be returned to stock after 24 hours if you do not contact me to arrange the hold.

top^

What kind of shipping discount do you offer?
Everywhere Else: $4.00 to $5.00 for the first pattern $2.00 for each additional pattern.

top^

How often do you ship?
Monday - Friday: Daily (Order must be placed before 2 PM or it will ship the next business day. Saturday - Sunday: I do not ship on weekends.

top^

Do you accept returns?
Only if the item is misrepresented by me or shipped in error. In those cases I will pay for return shipping. Please feel free to ask questions prior to purchasing, all sales are final.

top^

Is this you only location on the web?
No, I also operate a store on etsy. Patternsource.etsy.com has additional patterns not located in this web store. At some time in the coming year I will merge the 2 shops. Orders cannot be combined between the 2 shops, so if you see a pattern on the sister website just ask and I will move it here so you can submit 1 PayPal payment.

top^

How do I contact you?
Name: Patsy Ralls Email: [email protected] Phone: 770-573-1215 Please no phone calls after 2 PM.

top^

Last Updated: 7 Oct 2019 14:15:24 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder